I am hoping that my words will adequately convey the sincere gratitude towards you and the rest of your staff. After countless estimates and several various contractors, who evidently provided me with misinformation, you came along with your honesty, integrity and true craftsmanship. My roof has been in a state of disrepair for almost ten months. The previous harsh winter and an old double layer of shingles created a major mess both on the exterior and interior of our home. You came highly recommended from an extended family member whose relationship with you extends for more than two decades! Not only where you able to fit me into your calendar you came for an initial estimate visit not ONCE but TWICE.
Beyond your expeditiousness, your crew was polite, hardworking, and neat. Every day prior to completion you personally cleaned up all remnants of your laborious efforts; it was as if "Cinderella's fairy Godmother" magically appeared and disappeared before the sun went down every day. This type of professionalism and service is very hard to find, albeit nearly impossible. Please continue with the personal touch you manifest in your craftsmanship, professionalism and demeanor. Our family is pleased with your WONDERFUL job and now our home is SAFE and DRY!
I am hoping that eventually our relationship will grow in the same manner as my cousin in laws; and that all of my future home improvements can be done by you and the crew for Quality Touch Home Improvement. May God continually bless you, your company and all of the future endeavors that befall into your wonderful hands!
- Mrs. Michelle Torruella